Nova Helpline trading as Connect Professional Telephone Counselling and Support is a freephone telephone counselling and support service for any adult who has experienced abuse, trauma, or neglect in Childhood. This out of hours service, available everings 6-10pm, Wednesday - Sunday, provides a vital support structure that often bolsters and eases the demand on other mental health support structures, such as the National Counselling Service, primary and secondary mental health services. The service was established in 2006 and is staffed by five part professional counsellors, an ffice administrator and a service director.